How to offer remote assistance with Windows 7 on your network

1) Go to your start menu and type “assistance” in the search box (see below).
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2) Windows will find the Windows Remote Assistance program.
Select that program.
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3) You will now have 2 choices, ask for assistance or offer assistance.
Choose the second choice “Help someone who has invited you” (Doesn’t matter that no one has invited you.)
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4) On this screen click the link, “Advanced connection option for help desk”.
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5) Now you can type in a computer name or ip address (and it will keep a history of what you previously entered).
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6) Click Next and it will start a remote assistance session.

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